Position Summary

The coordinator, operations/logistics brings planning and logistics management expertise to a project team as a key contact for participants and suppliers to support effective implementation of educational initiatives. He/she ensures a flawless logistics experience for the participant so that the focus can remain on the educational needs of health care professionals (HCPs), in order to reduce the healthcare gaps.

Key Responsibilities

• Accountable for planning, confirmation and execution of all logistical details including decisions and contingency planning for educational programs
• Contribute to the execution of an education initiative in order to help reduce healthcare gaps, while meeting patient’s and HCP’s needs
  • Provide subject matter expertise on venues, activities and destinations to ensure program objectives and timelines are met
  • Effective establishment and tracking of logistics-related costs and budgets
  • Manage and negotiate suppliers to ensure best value, clear communication of details and expectations, smooth execution of logistics, effective proactive solutions and problem resolution as needed, and accuracy of invoicing
  • Employ expertise and diligence with contract management
• Ensure compliance with ethical healthcare educational standards/guidelines as well as relevant customer internal policies
• Coordinates and/or acts as a member of various cross-functional teams
• Continually engage in self-development of logistics and operations efficiency and performance measurement
• Monitor CHE/CPD and logistics/ event planning environment for new trends, opportunities and competitor strategies while staying attuned to new technologies

Key requirements for this job

Education	High school degree
Experience	CMP designation/ minimum of 5 years of experience in meeting planning/ hospitality Experience with health care systems (direct or indirect) Pharmaceutical industry experience (direct or indirect)
Specific skills and/or competencies	Superior planning and logistics knowledge and experience for small- and large-scale programs and events Excellence in communication (verbal and written) Participant- and customer-focused Ability and willingness to learn and to challenge the status quo Flexibility, autonomy, initiative, and critical eye for detail Able to positively contribute to a team Flexibility to work evenings and weekends to accommodate significant domestic and/or international travel
Languages	Bilingual (English/ French)
Computer Knowledge	Fully competent in Powerpoint, Excel, Word

 

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